privacy-policy

Privacy Policy
Effective Date: July 7, 2025
Welcome to this website mrhhby.com (hereinafter referred to as “our store”), we attach great importance to your privacy and data security. This Privacy Policy will explain how we collect, use, protect and share your personal information.

  1. What information we collect
    When you visit or use our website, place an order or communicate with us, we may collect the following types of information:

Personal information: such as name, email address, phone number, mailing address, etc.;

Order information: such as purchased products, payment method, delivery address, transaction records, etc.;

Technical information: such as IP address, browser type, access time, visited pages, cookies, etc.;

Communication information: information you send through contact forms, emails, chat tools.

  1. How we use your information
    The information we collect is mainly used for the following purposes:

Processing orders and shipping;

Sending you order updates, customer service or promotional emails;

Improving our products, services and website experience;

Complying with legal obligations (such as taxes, payment audits);

Preventing fraud and protecting website security.

  1. Information Sharing and Third-Party Services
    We will not sell or rent your personal information. We will only share your information in the following circumstances:

Third-party service providers: such as logistics companies (for delivery), payment platforms (such as PayPal, Lianlian Pay, etc.);

Comply with legal requirements: disclose your information when required by law (such as tax or law enforcement requirements);

Website analysis tools: We may use tools such as Google Analytics to collect website access data, but this data will not identify you.

  1. Cookies and Tracking Technologies
    Our website uses cookies and similar technologies to enhance user experience, including:

Remember your preferences;

Analyze traffic and usage behavior;

Support shopping cart and account login functions.

You can change the settings in your browser to limit or disable cookies, but this may affect the use of some functions.

  1. Data Security
    We take reasonable security measures to protect your information from unauthorized access, tampering or disclosure. However, please note that any information transmitted over the Internet is subject to certain risks.
  2. Children’s Privacy
    This website is not intended for children under the age of 16. If we find that we have accidentally collected information about minors, we will delete it immediately.
  3. Cross-border data transfer (if applicable)
    If you are from outside China, your data may be transferred to our country (such as mainland China or Hong Kong) for processing. By using our website, you consent to such cross-border data transfer.
  4. Your rights
    You have the right to:

Access the information we hold about you;

Request modification or deletion of your personal information;

Unsubscribe from marketing emails;

Make a privacy complaint.

If you wish to exercise these rights, please contact us (see below for contact information).

  1. Contact us
    If you have any questions about this Privacy Policy, please feel free to contact us at any time:

Email: BambooRattan@hotmail.com
WeChat / WhatsApp / LINE: You can contact us at the bottom of the website homepage
Address: Hong Kong, China

  1. Policy changes
    We may update this Privacy Policy from time to time. The updated content will be posted on this page with the latest effective date. It is recommended that you check regularly to understand any changes.